USPS Releases Implementation Update on Facility Consolidations and New S&DCs
PostCom Bulletin /Save The Post Office: The Postal Service has shared some update notifications on plant consolidations and new Sorting & Delivery Centers with the unions and management associations. About 18 S&DCs will launch in February 2024, and a dozen processing centers could soon see most of their operations consolidated to Regional Processing & Delivery […]
USPS Mailing & Shipping Solutions Center (MSSC) Announces Help Desk Integration
Industry Alert:: The APV, EVS, FAST, and Informed Delivery Campaigns Help Desks now fall under MSSC management. With the addition of the Interactive Voice Response updates and utilization of the MSSC ticketing system, this integration will provide further visibility into all help desk customer interactions. The changes should have no impact on customers contacting these […]