USPS Mailing & Shipping Solutions Center (MSSC) Announces Help Desk Integration
Industry Alert:: The APV, EVS, FAST, and Informed Delivery Campaigns Help Desks now fall under MSSC management. With the addition of the Interactive Voice Response updates and utilization of the MSSC ticketing system, this integration will provide further visibility into all help desk customer interactions. The changes should have no impact on customers contacting these […]